Everything about where your data goes and how it's used at Hi7 Casino — explained in plain English. Read it, understand it, and play with peace of mind.
Hi7 Casino's commitment: Your privacy is our highest priority. This policy transparently explains every step, from how your data is collected to how it is deleted.
This Privacy Policy applies to Hi7 Casino and all its services. It comes into effect whenever you use the Hi7 Casino website, mobile app, or any other platform.
Hi7 Casino (referred to as "we" or "the Platform") complies with international data protection standards in the collection, storage, and processing of your personal information. Our goal is to ensure the highest level of security for your data.
In this policy, "you", "user", or "member" refers to any individual registered with or using the services of Hi7 Casino. By using our services, you agree to this Privacy Policy.
This policy is written in plain, straightforward English — no legal jargon. If any part is unclear, feel free to ask our support team.
Hi7 Casino collects certain information to deliver its services. Below is a detailed breakdown of what is collected and why:
| Data type | What Data | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age Verification & KYC Process |
| Contact Information | Mobile number, email address | Account Creation & Security Notifications |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Technical information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Data | Game history, betting patterns | Responsible Gaming & Service Improvement |
| Cookie Data | Session data, preference settings | Improving User Experience |
Less data, more security: Hi7 Casino collects only the minimum information necessary to provide its services. We never request excessive or unnecessary data.
We collect information in several ways — always with your knowledge:
Registration forms, KYC uploads, support chat — these are places where you actively provide your information.
Technical information is collected automatically via cookies and tracking technologies while you use the platform.
Transaction details from Mobile Pay, Nagad, or other payment systems are verified.
Approved agencies may be engaged for age and identity verification as part of the KYC process.
Hi7 Casino uses the information it collects for specific and limited purposes:
Important: Your data is never sold to advertisers or third parties. Every piece of data we use has a specific purpose.
Hi7 Casino uses multiple layers of security to protect your information:
Retention Period: Data for active accounts is retained for as long as the account remains active. After closure, it is kept for up to 5 years as required by law, then securely deleted.
Hi7 Casino uses cookies on its website and app. Cookies are small files stored on your device:
Cookies can be managed through your browser settings, but disabling certain essential cookies may affect the functionality of the site.
Hi7 Casino respects your right to data protection. You have the following rights:
You can find out what information we hold about you.
You can request corrections to any inaccurate information.
Request deletion of your data after account closure.
You can restrict how your data is used in certain circumstances.
The right to receive your data in a readable, portable format.
You can object to your data being used for specific purposes.
To exercise any of your rights, email us at support@hi7casino.net or reach out via live chat. We will respond within 7 business days.
Hi7 Casino strictly enforces an 18+ policy. We do not knowingly collect information from anyone under the age of 18.
To Parents & Guardians: If your child has accessed hi7 casino, please notify us immediately. We will take prompt action.
Hi7 Casino may update this Privacy Policy when necessary. In the event of changes:
For any privacy-related questions, concerns, or complaints, please reach out to us through the following:
Our Commitment: Your privacy matters more to us than business. If you have any concerns, don't hesitate to reach out.
Why we're trusted — beyond just our privacy policy
Every transaction and piece of personal data you share is protected with bank-grade encryption — no one can intercept it.
Hi7 Casino never sells your information to advertisers or third parties. Your data belongs to you alone.
Only relevant team members can view the information pertaining to their role. Every access is logged and monitored.
Third-party experts audit our systems every quarter. Any vulnerabilities identified are addressed promptly.
Once your account is closed and the legal retention period has ended, all your data is permanently deleted. Nothing is kept hidden.
If any unusual activity is detected on your account, you will receive an immediate SMS alert.
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